Players withdrawal requests have been cancelled

I follow a respectable streamer by the name of Aussieslots whom I trust! If my winnings amounted smaller than my deposit would Viperspin still refund me all my deposits or will they pay the winnings instead? So I guess you cannot blame me trying to get the my moneys worth to for the winning that were taken away from me correct? As I explained I had advised them that I was unable to access my original account and to delete as I have created a new one. Their online chat did not tell what I did was a breach of T&c’s….. To be honesty I never win on the pokies let’s face it who really does.

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I’m all knew this as I have never had issue with other casinos in the past. This could all been voided if you just let me delete my original account when I requested, feels as if you keeping a card up your sleeve until you need it. Out of due I think it’s still the casino responsibly to inform the player of breaching T&C’s especially when your staff know that the player is or will in breach of T&C’s. In response to your first question whether I had gained any profits on on bonuses on my second account , No ! I have been given or ask for bonus yes but not profited from them.

• If there’s any relevant communication, please forward it to
• Your legal team is welcome to contact with anything they need clarified.
• If you’re after an entertaining experience, search out a game with a high hit rate.
• If they were worried about my well-being and gambling habits they would pay me out and close my account instead they are putting me through this stress now of not paying me what I have rightfully won on their casino.
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I do believe Nick said he’d re-open then deem it as solved. Even though you live in Australia, you can pay someone to take care of it and bring it to the court. On the other hand, it will cost a lot and the result is uncertain. Attached is the photographic logs, but we will send Guru the actual live document feed stating every single bet, time placed by Evolution. We appreciate all feedback, good or bad that is how like any casino / business we grow and improve overall as a new casino. Sports betting enthusiasts are getting 100% up to €/$/£ 100 on their first deposit.

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I would also expect that if the casino is overwhelmed, they are simply too busy to verify every newly registered player. Statistics on the tool will sometimes be flagged if they appear to be unusual. Unusual statistics are ones that are outside certain ranges that we consider to be normal. Flagged stats are usually the result of a limited number of spins having been played on a game, but this is not always the case. Sometimes, even games with a large number of tracked spins have flagged stats. Although they appear to be unusual, these are accurate reflections of the spins that have been played on the game.

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Based on all the evidence that has been provided by both parties, the decision has been made to discontinue our investigation of this complaint. After reviewing all the information provided, I would like to summarize this case. Trent, the bet logs are literally on the gaming provider…

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We recommend that you upgrade your device’s software to the newest version in order to prevent it from crashing or freezing up on you. A mobile responsive website is an absolute must in this day and age. A huge number of people gamble on their phones and tablets nowadays. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ViperSpin Casino.

Player accused of multiple accounts and fraudulent activity.

We found the level of support to fluctuate with agents sometimes going silent for periods of time. ViperWin Casino has gotten its name from its logo that has a viper on it. The site is easy to use with plenty of filters and links that will take you where you want.

• Even though you live in Australia, you can pay someone to take care of it and bring it to the court.
• For sports fans, ViperWin offers a simple 100% bonus up to $100.
• On this page, you’ll find a list of the latest no-deposit bonuses or free spins and first deposit bonuses offered by ViperSpin Casino which are available to players from your country.
• Hi Radka, I have already spoken to Adam regarding this a personal attack was done last night on our casino and this guy is one of the people that were on this post.
• Additionally, which it is quite sad we use our main email to assist players with anything that is sophisticated.
• Members of our casino review team contacted the casino’s representatives to learn how helpful, professional, and quick their responses are.

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The evaluation you can see above is an overall user feedback score based on all submitted reviews. Viperspin Casino has enough safety measures in place to keep players safe and secure. A valid gambling licence issued by the Curacao Gambling Authority means some laws and regulations are being obeyed at all times. Live casinos are there to recreate the feeling of being at a real-life casino. You will feel as if you are actually at a real casino but from the comfort of your own home. Live games are also available on mobile devices too which is amazing too.

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Philippine Amusement is a reliable license and ViperWin should therefore be considered safe. ViperWin has scored a definite win with its slots selection. Even more remarkable is the fact that there are so many top-tier studios included. As you wager money at ViperWin Casino, you receive exclusive coins. These coins can be exchanged for bonus money, free bets, free spins, and more. The more you play, the bigger your potential loyalty prizes get.

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• I have tried to make multiple withdrawals that get knocked back with an error message saying “insufficient account balance”, even though on the withdrawal page it shows my balance “available for withdrawal”.
• That is our mistake however, KYC should have been double checked and our support team did lack on that.
• We would say ViperSpin Casino has a good customer support based on the responses we have received during our testing.
• When all you really needed to do was correct your post code.
• Except for $1,200.00 bonus and $250 with a wager of x20 to keep me silent regard this.

We have now received further evidence from the casino and this will be reviewed. I have since requested further evidence of the player’s transactions from the casino, upon receipt of which we will re-evaluate this case. Therefore, the issue at hand is the use of multiple accounts. As previously mentioned, your lawyer / legal team are welcome to contact us directly and we will allow Guru now the time to go through all provided documents otherwise it will continue back and forth.

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And as for the above reasons his account is now permanently closed. We are not holding any funds, we have a 7 day pay limit and all kyc must be correct. Thank you very much for submitting your complaint and I’m really sorry to hear about your issue with ViperSpin Casino.

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Hi Jai, this is because you deposit using USD / EUR, which we do reimburse any fees to our players. However you emailed us then asked for your account to be banned 🙂 we did email back when our team was at the office requesting for you to send those fees though but instead you made this comment / review. You need to email our email those fees, you didn’t send photos to our main email. Live chat is just to help on basic things, they can not issue money / fee returns. The player from Australia had his account blocked without further explanation.

• For the abovementioned reasons, I will now reject this complaint.
• So why do you keep going on and on about the post code when I never did anything different than every other time that I wanted to take money out.
• By reviewing these options, users can make informed decisions on where to play, ensuring they receive the most favorable and exciting offers available in the market.
• Login or Sign up to be able to manage and edit your reviews later on.
• Kindly check all factors in advance next time, if you come across this review, you’ll see that it is a small international casino with small revenues.
• You can also wager on mini-games like Aviator, Mines, Hotline, Space XY, Heads & Tails XY, and more.
• However, the evidence provided by the casino had contradicted the player’s claim.

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Play for real money at ViperWin casino and earn loyalty coins through its loyalty program. Play ‘N Go started operations in 2005 in Växjö, Sweden, and is today one of the most respected vendors in the industry. Its primary focus is game development for mobile; all its games are also, however, compatible with the desktop platform.

• You will find a great selection of games, better than average to be honest so we cannot fault the guys in charge of the site.
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It’s advisable for players to factor this in when making their casino choices. A number of games from Spinomenal use the MegawaysTM game mechanic as well, under license from Big Time Gaming (BTG), to give you up to 117,649 different ways to score wins. Viperspin you have given me bonus of 5k however that incorrect you give me sum of 1.4K in bonus cash to settle this dispute and the rest of the bonus where for my recent deposit as cash back?

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I’d be afraid that you’ll lose all your winnings until you manage to meet the unknown wagering requirement. The support have told me 3 or 4 times “you need to wager 40usd more then you can withdraw”, so I wager that plus some, and still no withdrawal. I have more than 1x over my deposit and keep being told i need to wager more to withdraw, but after asking countless times they cannot tell me an amount i need to wager to “unlock” my withdrawal.

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The RTP in this phase of the game is generally higher than in the main game. It is incredibly exciting to enter into the bonus levels of games. Slot games are often made with the same level of art, sound, and animation as AAA games (an aspect of the product that is often overlooked). You can always contact the licensing authority of the casino.

ViperWin casino supports payments in cryptocurrency and fiat currency. It is certified for fair gaming by multiple top audit agencies including BM Test Labs, QUINEL and Gaming Labs International (GLI). This provider operates with licenses from top licensing authorities including viperspin australia the Malta Gaming Authority (MGA), HM Government of Gibraltar and the United Kingdom Gambling Commission (UKGC). Registration is easy – it takes just a minute to open your account. Once you have your ViperWin account you can fund it using cryptocurrency or fiat currency.

The website is easy to navigate because it is very well organised and has a structure that is comparable to that of the majority of other casino websites. You will find the tabs for the several primary game categories and the promotions area at the very top of the page. If you go all the way to the bottom of the homepage, you will reach a section that contains information on the casino’s ownership, licence, and general terms and conditions. The user satisfaction feedback of ViperSpin Casino shared by 45 users has resulted in a Great User feedback score. The reviews submitted by users are available in the ‘User reviews’ segment of this page.

ViperSpin Casino has unfair clauses in their Bonus Terms and Conditions. After reviewing the T&Cs related to the casino’s bonuses, I found some parts that I consider unfair to players. If you plan to use a bonus at this casino, you may run into issues. If you want to make sure you have an enjoyable gaming experience, I recommend you look for a casino with fair T&Cs. And if you decide to play at this casino despite the unfair rules, at least read the T&Cs carefully before you start playing, to make sure you know what to expect.

The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. On the whole, also considering other contributing factors in our assessment, ViperSpin Casino has achieved a Safety Index of 8.2, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers. To calculate a casino’s Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino’s Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others. The Play ‘N Go portfolio has grown significantly over the years, though – today it has more than 300 games in its roster, mostly slots.

• The complaint was resolved as the player’s account got reopen.
• Their online chat did not tell what I did was a breach of T&c’s…..
• I do not have multiple accounts with Viperspin, they are completely making up stories.
• At that stage I had informed Viperspin online support chat that I would like to close the original account as just created a new one.
• If the player had accumulated their winnings from the use of a bonus that had been claimed unfairly, we would agree with the player being penalized.
• The team will assign the complaint to the casino once the review is done and the casino’s review card created.
• In addition, 215 illegal services have exited the country since ACMA began enforcing new illegal offshore gambling rules in 2017.
• Finally, in order to comply with AML rules and prevent additional fees, you must wager your deposits at least once before requesting a cash-out.
• Trent, the bet logs are literally on the gaming provider…

ViperWin Casino support can be contacted around the clock via both email and live chat. You can find the link to the Help Center at the bottom of the website. We checked the bottom of the Viper Win Casino website and found that this is a product by Estolio Limited. Estolio has been around in the online casino business for years. We also saw that they are licensed by the Philippine Amusement and Gaming Corporation which is a new off-shore license that comes from the Philippine government.

At some point after this, you have returned to your original account and accumulated the winnings in question, without using a bonus. The fact that you are saying I have a duplicate account is a joke, I have only opened 1 account with you. I have approached a large legal firm in Australia and they are on my case. This is a simple case of casino not wanting to pay a winning punter. I ve been following a guy who bets on twitch with Viperspin and be bets a lot more then I ever did.

I have had an account with Viperspin for a bit over a year I am sure, not sure exactly month and date but i know i made the account around november last year. And ever since the start of gambling i have had my account verified since i had knowladge about online gambling and is something i took interest in. So i know if i win and i havent been verified its gonna cause extra headache for me to get the money so i have been verified before even making first deposite. Let’s read what other players wrote about ViperSpin Casino. If you are also ready to share your own experience, please do not hesitate to let us know about this online casino’s positive and negative qualities. The desktop versions of all of the games at Viperspin Casino are compatible with iOS and Android, and you may play them on your mobile device by visiting the casino’s website using a mobile browser.

However, we believe and hope that checking for duplicate accounts during account creation will become the industry standard in the future and players will be better protected. I was a fairly new player and won over $100k i maxed out the player/vip levels and had over 2m in turnover yet because i won off my first few deposits they refused to up my withdraw limits which seems predatory. $3200 weekly withdrawal limits is pathetic when compared to any other casino which has $4k + daily limits. Online.casino, or O.C, is an international guide to gambling, providing the latest news, game guides and honest online casino reviews conducted by real experts. Make sure to check your local regulatory requirements before you choose to play at any casino listed on our site. The content on our website is intended for informative purposes only and you should not rely on it as legal advice.

If you want more information, download our tool to gain access to the console. There, you will have a ton of data that you will be able to use to enhance your gaming experience. Setting deposit limits or any other limits is not possible. Players can only close their accounts by contacting support. Even these names alone are sure to deliver an incredible online gambling experience. For sports fans, ViperWin offers a simple 100% bonus up to $100.

The it’s going to be possible to submit an official complaint through our website, but if you already sent it via email, then it’s OK as well. And our accounting trying to speed up a withdrawal, over 9 days ago… But you cancelled it and then said you’d re-do it which you didn’t do.